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Who we are
We provide information and referral services relating to financial and insolvency solutions.
Your data, clearly explained
Privacy, made simple.
This policy explains how DRF Solutions collects, uses, stores and protects your personal data when you visit our website, contact us or use our services.
Effective date: 28 April 2026 · UK GDPR and Data Protection Act 2018
The essentials
What you need to know first.
DRF Solutions Limited is based in the United Kingdom and processes personal data in accordance with the UK GDPR, the Data Protection Act 2018 and other applicable privacy laws.
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Our role
Where suitable, we may introduce individuals to appropriately authorised and regulated firms, including FCA-regulated firms.
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Questions
If you have questions about this policy or how we handle personal data, contact contact@drfsolutions.co.uk.
Information we handle
Only what we need to respond.
We only collect information that is necessary to respond to your enquiry and provide our services.
We may collect
- Full name
- Email address
- Telephone number
- Information you provide when contacting us
- Details relevant to your enquiry regarding financial circumstances or insolvency support
We collect it when you
- Complete a contact form on our website
- Email us directly
- Call us by telephone
- Otherwise communicate with us
Use and sharing
Purposeful, limited and transparent.
We do not sell your personal data. Any sharing is connected to your enquiry, a lawful basis or a legal requirement.
We use your data to
- Respond to your enquiries
- Assess whether an introduction to a regulated third-party firm may be appropriate
- Contact you regarding your request
- Maintain internal records
- Comply with legal or regulatory obligations
When information may be shared
Where appropriate and with a lawful basis, we may share information with authorised third-party firms, including FCA-regulated firms, to assist with your enquiry or provide suitable insolvency or financial solutions. We may also disclose data where required by law, regulation or legal process.
How we protect information
Lawful processing and careful handling.
We retain personal data only for as long as necessary, including to meet legal, accounting or regulatory requirements.
Our lawful bases
Consent — where you voluntarily submit your details and request contact.
Legitimate interests — to respond to enquiries and refer suitable users to appropriate firms.
Legal obligation — where we are required to retain or disclose information by law.
Retention and security
When data is no longer required, it will be securely deleted or anonymised. We take appropriate technical and organisational measures to protect personal data from unauthorised access, misuse, loss or disclosure.
No internet transmission is completely secure, so we cannot guarantee absolute security.
Your rights
You have choices about your information.
Under UK data protection law, you may have the following rights, depending on the circumstances.
You may be able to
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing in certain circumstances
- Request restriction of processing
- Request transfer of your data where applicable
- Withdraw consent where processing is based on consent
To exercise a right
Contact us at contact@drfsolutions.co.uk. If you have questions about this policy or your personal data, we will explain the next steps.
Contact us →Cookies, links and complaints.
Our website may use essential technical cookies required for functionality. We do not currently use third-party analytics or advertising cookies. If this changes, we will update this policy and implement any required consent mechanisms.
Our website may contain links to third-party websites or regulated firms. We are not responsible for their privacy practices, so please review their policies separately.
If you are unhappy with how we handle your personal data, you can complain to the Information Commissioner's Office.
Policy updates
This page may change.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact details
DRF Solutions Limited
Company No. SC860170
Registered Office: 202 Lochfield Road, Paisley, PA2 7QX
ICO ZB978579